Best Airlines for Families

Flying with children requires family seating policies, generous baggage allowances, and helpful staff. Find out which airlines go the extra mile for families and which ones to avoid.

AirlineFYI
9 min read 1852 words
Contents

What Makes an Airline Family-Friendly?

Travelling with children transforms almost every aspect of the flying experience. A family with an infant, a toddler, and a nine-year-old has needs that differ entirely from those of a solo business traveller or a couple on a romantic getaway. The best airlines for families recognise these needs and address them systematically: through seating policies that keep families together, entertainment systems that engage children, meal options that young palates accept, and crew training that treats children as valued passengers rather than inconveniences.

The most significant family-specific concerns cluster around a few themes. Seating together without paying excessive fees is the most common frustration: airlines that charge $20–30 per seat for adjacent seats effectively penalise families who cannot afford to pay or risk being separated. Entertainment — both in-seat IFE and through personal device options — dramatically affects how a long flight feels to a child and, by extension, to surrounding passengers. Meal options that go beyond the standard adult catering, particularly for young children, matter on flights over four hours. And administrative details like bassinet availability, unaccompanied minor policies, and pram handling affect families at critical moments of stress.

Top Airlines for Family Travel

Emirates

Emirates earns consistent praise from family travellers for several reasons. The ICE entertainment system includes a dedicated children's section with age-appropriate content. Infants and toddlers receive dedicated meal options (baby food, finger foods, toddler meals) on long-haul routes when requested at booking. The cabin crew — drawing from over 130 nationalities — are notably experienced with families and generally proactive about helping. The airline's A380 upper deck, with its slightly quieter cabins, is popular with families when available. Bassinets are provided for infants under 12 months on long-haul flights.

Singapore Airlines

Singapore Airlines' KrisWorld system has won awards for its children's content library, with an age-filtered section for young children that parents appreciate. The airline offers baby meals, children's meals, and toddler meals on long-haul routes — all notably above average in quality. The cabin crew's reputation for attentiveness extends to family travel. Families with young children can request bulkhead seats with bassinet access when booking. The airline's strict no-smoking policy (even in designated smoking areas at some airports) is consistently maintained.

Air New Zealand

New Zealand's national carrier is consistently rated among the most family-friendly airlines in the world, particularly for long-haul travel to and from Australasia. Its Skycouch product — available on 777s and 787s — allows economy passengers to convert three adjacent seats into a flat surface, which is transformative for families with young children. Parents can lay a child down to sleep rather than attempting to keep a toddler in an upright seat for twelve hours. The airline's Pacific Wave entertainment system has a strong children's library. Crew interaction with children is notably warm and natural.

Southwest Airlines

For North American family travel, Southwest stands out for its bag-inclusive policy (two free checked bags per person), no seat selection charges, and open seating policy that allows families to board in a designated family boarding position between Groups A and B. Gate-checking prams at no charge, generous carry-on policies, and consistently friendly crew make it a favourite for domestic US family trips. The absence of reserved seating occasionally causes anxiety — families should arrive early to secure adjacent seats.

Seating Policies for Families

The single biggest practical concern for most families is sitting together. Airlines handle this very differently, and the differences are consequential.

Some airlines — including Southwest, easyJet, and Ryanair — do not offer assigned seats at all or charge for them, which creates uncertainty. Both easyJet and Ryanair have introduced policies requiring them to seat children adjacent to at least one adult without charge after regulatory pressure, but enforcement is inconsistent and the process is stressful.

Other airlines automatically seat children adjacent to their travelling adults at no charge: Air New Zealand, Singapore Airlines, Qatar Airways, and British Airways have explicit policies guaranteeing this for children under a specified age (typically 11–14). Families should confirm these policies when booking and note them in the booking record.

When pre-selecting seats, bulkhead rows are generally best for families with infants and toddlers: more floor space, no seat in front to disturb, and bassinet availability. Exit row seats are not permitted for children. Selecting seats near the middle of the aircraft reduces turbulence sensation slightly and provides roughly equal distance to lavatories at each end of the cabin.

In-Flight Entertainment for Children

A robust children's entertainment library is perhaps the most powerful tool for managing young passengers on long flights. The best IFE systems offer age-segregated content libraries, parental content controls, child-safe game selections, and large-screen displays that children can operate independently.

Emirates' children's section on ICE includes recent Disney and Pixar releases, age-appropriate series, and simple games. Singapore Airlines' KrisWorld children's section similarly provides curated content by age bracket (2–5, 6–11, 12+). Qatar Airways' Oryx One has an extensive children's category. The difference between these systems and a basic entertainment system with minimal children's content is enormous over an eight-hour flight with a six-year-old.

Noise-cancelling headphones designed for children — with sound limiters to protect developing hearing — are worth bringing from home rather than relying on airline-provided earbuds. The airline earbuds are typically low quality and adult-sized. Child-sized headphones ensure compliance with safe listening levels and improve entertainment quality significantly.

Tablet devices loaded with age-appropriate downloaded content (Disney+, Netflix, educational apps) serve as valuable supplements to IFE on airlines with limited children's libraries, or as backup when young children are too small to reach seatback screens or too young to navigate menus.

Children's Meal Options

Most full-service airlines offer children's meal options on long-haul routes when requested at booking — typically 48–72 hours before departure. These meals are designed for young palates: milder seasoning, familiar formats, and portion sizes appropriate for children. Common children's meal formats include chicken nuggets with pasta, grilled chicken with mashed potato, or similar child-friendly combinations. Desserts are typically fruit, a small sweet, or age-appropriate treats.

Baby meals and toddler meals are separate categories. Baby meals are typically soft puréed foods for infants under 12 months; toddler meals for children 12 months to approximately 24 months feature soft, finger-food-appropriate options. These must generally be ordered 48 hours in advance and confirmed before departure.

Airlines including Emirates, Singapore Airlines, Qatar Airways, and Cathay Pacific are particularly known for children's meal quality and reliable delivery of pre-ordered special meals. US legacy carriers and European budget carriers are more variable; it is worth confirming special meal orders 24 hours before departure and again at check-in.

Bringing some of a child's preferred snacks from home is a reliable backup regardless of which airline is operating. Familiar foods reduce mealtime friction considerably on long journeys, and most airlines permit reasonable quantities of food from home.

Bassinet Availability and Infant Policies

Bassinets (also called sky cots or baby baskets) are wall-mounted cribs available at bulkhead rows on most long-haul aircraft. They accommodate infants up to approximately 9kg (20 lbs) or 75cm (30 inches) in length — typically infants up to around 6 months, though this varies by aircraft and airline policy.

Bassinet availability is limited — usually 2–6 per aircraft — and must be requested at booking. Allocation is typically on a first-come, first-served basis and confirmed (rather than guaranteed) at check-in. Families flying with infants should request bassinets at booking and again at check-in, arriving early to improve the chance of confirmation.

Infants under two years of age fly at significantly reduced fares (typically 10% of the adult fare on international routes) but do not receive their own seat — they travel on a parent's lap. For flights under four hours, this is manageable. For longer flights, considering purchasing a separate seat for the infant and using an approved child restraint system (car seat) provides significantly better outcomes for both child and adult.

Prams and pushchairs are gate-checked at no charge on most full-service carriers and returned at the aircraft door upon arrival. This is one of the most valuable operational details for travelling families. Some airports return prams at baggage claim rather than the gate door — confirm the policy for your specific route, as an unplanned 30-minute wait at baggage claim with an overtired toddler is particularly challenging.

Unaccompanied Minor Services

Children travelling without a parent or guardian — called unaccompanied minors (UM) — require specialised handling. Age thresholds and service standards vary significantly between airlines.

Most full-service airlines accept unaccompanied minors from age 5 or 6 on non-stop flights, and from age 8 or older for connecting itineraries. Ages 5–11 (sometimes to 14 or 15) are typically required to use the unaccompanied minor service, which includes check-in with airline staff, escorted boarding, in-flight attention, and handover to the designated adult at arrival. Older teenagers (typically 15+) may travel as regular adult passengers.

Unaccompanied minor fees range from approximately $50 to $150 per flight segment. The service includes a ground escort at departure and arrival airports, airline staff awareness during the flight, and priority rebooking if disruption occurs. Airlines with particularly well-regarded UM services include Alaska Airlines, Delta, and British Airways — all of which provide named staff contacts and tracking updates to waiting parents.

Non-stop flights are strongly preferred for unaccompanied minors. Connections introduce risk of missed connections and custody handover complications. When connections are unavoidable, confirming that the airline's UM service covers the full itinerary — including ground escort between connections — is essential.

Practical Family Travel Tips

Book early and confirm special requests. Bassinet requests, children's meals, seat assignments, and UM services all need to be arranged in advance and confirmed multiple times. Create a checklist of every special request and verify each at booking, at 48 hours before departure, and at check-in.

Use family check-in lanes. Most major airports provide dedicated check-in, security, and boarding lanes for families with young children. These are faster and staffed by agents accustomed to managing prams, car seats, and multiple bags. Ask at check-in if not clearly signposted.

Board last, not first. Pre-boarding for families sounds appealing but means spending an extra 20–30 minutes in a narrow aircraft aisle managing bags, car seats, and restless children before other passengers board. In practice, boarding with the general boarding flow — or immediately after — and managing the family efficiently often results in a calmer pre-departure period.

Manage sleep timing strategically. On overnight flights, keeping children awake until departure and managing nap timing to align with destination time helps reduce jet lag and improves the flight experience. On daytime flights, a well-rested child is easier to manage than an overtired one. Adjust sleep schedules by 30 minutes per day in the week before a long international journey to begin adaptation.

Pack a carry-on survival kit. For flights with young children, a dedicated carry-on containing all essentials — extra clothing changes for both child and parent, nappies and wipes well beyond expected need, key snacks, comfort items, medication, and charging cables — provides insurance against the most common in-flight challenges. Never check items a young child might urgently need.