Glossary
Passenger Experience
Airport Lounge Access
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Definition
Entry to airline or alliance lounges based on ticket class or elite status
Frequently Asked Questions
What is Airport Lounge Access?
Entry to airline or alliance lounges based on ticket class or elite status
Passenger Experience
- First Class (F)
- Lost Baggage
- Business Class (J/C)
- Passenger Compensation
- Premium Economy (W)
- Standby
- Flight Cancellation
- Economy Class (Y)
- Boarding Group
- Basic Economy
- Upgrade
- Airline Suite
- Flat-Bed Seat
- Missed Connection
- Flight Delay
- Extra Legroom Seat
- Boarding Priority
- Carry-On Allowance
- Priority Boarding
- Seat Selection
- In-Flight Wi-Fi
- Overbooking
- Amenity Kit
- Gate Lice
- Denied Boarding (IDB)
- Unaccompanied Minor (UM)
- Irregular Operations (IROPS)
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